All personal data sent to our servers from our website is encrypted. You can verify if you are logged onto a secure site in two ways.
- If you look in the address bar of your browser, you will see that the address begins with https://. Non-secure sites begin with http://.
- Most browsers will have a padlock icon in the bottom right or left of the browser window. You will be able to click on the padlock to verify the security of the site you are visiting. Please note that when you want to perform online transactions, you will be forwarded to a third party vendor that maintains our online banking program. When verifying the padlock for Members 1st Credit Union, you will be verifying for www.membersonline.org. When verifying the padlock for the online-banking program, you will be verifying for www.flexteller.net based out of Salt Lake City, Utah.
Members 1st Credit Union will never send an e-mail to you asking you to log onto our website and update your personal information. This is a type of fraud known as "phishing". If you ever receive an e-mail that appears to be from Members 1st Credit Union asking you to update personal information on a website, please report the e-mail to us right away and do not respond to the request.
Fraudulent text messages sent claiming to be from your credit union or a known business is commonly referred to as ‘Smishing’. They might offer a gift card or falsely alert you to a problem in an attempt to get you to click on links leading to malware, viruses, and even identity theft. Members 1st Credit Union will only send unsolicited text messages to notify members of fraud. If you think your Members 1st account has been compromised, please contact us immediately.
It is important that you use a strong password. A strong password is at least seven characters in length, contains at least one number, contains at least one capital letter, and contains special characters (e.g., !@#$%&). Failure to use strong passwords could allow your online account password to be easily guessed, breaching your online account.
Security Software Warning
It is important that you protect your computer from viruses, anti-spyware, and anti-malware programs. You can purchase software to help protect your PC from a local office supply store. It is also important that the software download updates on regular intervals. Failure to have protective software could allow a hacker to gain your online banking login credentials, breaching your online account. Failure of the software to updating itself at regular intervals could allow a hacker to use a new technique to gain your online banking login credentials.
Public Access Computers
Using a public computer to access your online banking account is not recommended. The public computer may contain software on it that could gain your online banking login credentials, breaching your online account.
If at any time you feel that activity on your account is suspicious, please contact the credit union right away at (530) 222-6060 or visit your local branch.
Unauthorized users who attempt to log on to this website will be prosecuted to the fullest extent of the law.
Using your mobile device to access your account does come with some risks. Here are some tips to help alleviate those risks:
- Never leave your mobile device unattended.
- Use the device’s locking service on your mobile phone. Such services use a PIN or a trace pattern to unlock your mobile device.
- Never use the Remember Password function. If your mobile device is lost or stolen, allowing your device to remember passwords could allow unauthenticated access to your account.
- Never share your password with anyone.
- Be careful with the apps you download. Some apps may contain malware that will try to collect user names and passwords.
- Be careful when clicking on links. Fraudulent links can take you to fake websites that look legitimate.
- When providing sensitive data on a website, make sure the website is secure. A secure website address begins with https.