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Improved Online Bill Pay

Effective Mar. 12, 2018
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Stress Less

with all of your monthly expenses in one secure place.
We’re excited to announce our improved online Bill Pay effective Mar. 12, 2018 for all of our members.

Important Dates

On February 26th
  • New user registration postponed
On March 5th through the 9th
  • Access postponed
  • Scheduled bills still paid
On March 10th through the 11th
  • Access postponed
  • Transition to updated Bill Pay
On March 12th
  • Normal service resumes

Improved Features

different types of mobile devices

Improved Layout

An improved Bill Pay interface design and layout means making payments is more simple and more intuitive than ever before. Enjoy a seamless Bill Pay experience built within the Online Banking interface without being sent to a standalone separate Bill Pay page.

hand holding a mobile phone

Add, Edit, or Delete From Mobile

Enjoy the expanded functionality of the improved Bill Pay on your mobile device. Add, edit, or delete payees and payments from either Online Banking or the Mobile App. Make updates to existing payments or schedule new payments from any device, any time.

laptop and a mobile phone securely sending money via billpay

Secure Person-to-Person Pay

The simplest way to pay back friends, family, co-workers…anyone. Send money securely from your Members 1st account to just about anyone with an email or mobile number. Money moves directly from your Members 1st account to the recipient’s bank account.

SECURE PERSON-TO-PERSON PAY

How does it work?
  • 1
    Jane sends a payment by text or email to Amy.
  • 2
    Amy opens her text or email and enters her routing number and bank account number.
  • 3
    The payment is passed electronically from Jane’s account to Amy’s account.

Bill Pay Member Impact

Existing Members 1st Bill Pay users may be impacted in these main areas during the transition to the improved Bill Pay

eBills

Although all your payee address and account information will be moved over to the improved Bill Pay, if you have eBills associated with those accounts, they will not be moved over and will need to be set up again within the improved Bill Pay.

History

In addition to your normal account history in each of your suffixes, Bill Pay retains it’s own payment history within the Bill Pay system. Six months of your existing Bill Pay payment history will be imported into the improved Bill Pay. If you need history beyond six months, please export your preferred history before March 5, 2018.

App Update

The improved Bill Pay system will become available on March 12, 2018. An update to your Apple or Android device will be required in order to take advantage of the improved Bill Pay system.

Bill Pay Features

Your Payment HubView and pay all your bills from one place, from any device, at any time.

Fast and SecureMake payments as quickly as one business day online, safely and securely.

Payment NotificationsReceive notifications for upcoming due dates, completed payments, and much more.

Flexible Payment OptionsChoose from check, ACH, or Person-to-Person for one-time and recurring payments.

Bill StatementsView biller statements inside of Bill Pay and schedule to automatically pay bills.

FreeCreate and schedule unlimited payments with no monthly or annual fee.

FAQS

When would be a good time to use Person-to-Person Pay?

Person-to-Person Pay is designed to simplify your life. Use when needing to pay the babysitter, pay for your portion of dinner with friends, recurring rent payments to your roommate, and much more.

Will eBills move over to the improved Bill Pay?

eBills will not be moved over to the improved Bill Pay and will need to be setup again with a payee. However, all payee information including name, account number, address, and phone numbers will be moved over to the improved Bill Pay.

How fast are payments made?

Overnight payments can be made for a small fee. Otherwise, Check payments are processed within 3-7 business days, ACH payments are processed within 2-3 business days, and Person-to-Person payments depend on when the recipient claims their payment.

Do recipient’s of Person-to-Person payments need to have a Members 1st account?

No, recipient’s will enter their routing number and bank account number to claim their payment.

Will all of my Bill Pay information still be there?

All of your payees, addresses, scheduled payments, and 6 months of payment history will transfer over to the improved Bill Pay. The only information not transferring over to the improved Bill Pay are eBills and payment history beyond 6 months. eBills can be setup again within the improved Bill Pay system. Payment history beyond 6 months can be exported from the old Bill Pay system before Monday, March 5, 2018.

Will payment history move over to the improved Bill Pay?

Six months of payment history will move over to the improved Bill Pay. Payment history beyond 6 months can be exported from the old Bill Pay system before Monday, March 5, 2018.

How much do bill payments cost?

All bill payments are free; however, next-day rush delivery payments incur a small fee. See the credit union’s fee schedule for more information.

Eligible to all Butte, Glenn, Shasta, and Tehama County residents. Join Now